About Us
PCMagic is your "one-call" solution to all your Computer related needs. With over 20 years experience, providing on-site support, any problem/issue/enquiry is dealt with priority, efficiancy and most importantly, affordability.
We strive on not just creating a Customer Relationship with you, but instead, a Business Friendship.
Our Technician wont confuse you with "Technical Jargon", but will talk to you as a mate, and explain everything in a way that everyone can understand. Furthermore, we believe that "hourly" rates are just a general guide. So after fixing your PC problem, you want to sit back with the Technician and have a coffee to discuss a few more things, you won't be incurring additional "time-related" costs.
Founder / Lead Technician - Ross Barbaressos
Ross has been involved in the IT Industry for over 25 years. Having worked with Organisations such as "Commonwealth Bank", "Telstra", and "AGL", he has developed expertise in a broad range of IT Sectors, including Software Development, Network Engineering and Internet Technologies.
His passion has always been Technical and User Support, and why PCMagic has become his Full Time profession.
"I spent 40 minutes on the phone to my ISP trying to fix my internet problem with no luck. I then rang Ross from PCMagic, who was at my place within 4 hours, had my Internet working withing 10 minutes, and only charged me $30 for the call out!"
Ross understands how consfusing and frustrating Computers and Technology can be, but thats no reason for Computer Technicians to charge a fortune to come on-site to your home. At PCMagic, we keep it sensible & affordible.
